Being in background screening means people trust us with their most valuable information and we don’t take that lightly.
It’s the reason why we’re actively building the trust economy.
“To be trusted is a greater compliment than being loved.”
― George MacDonald
What is the trust economy?
To put it simply, the trust economy is a digital asset built by those who participate in the digital world and have a keen interest in making online interactions more collaborative and safe.
It’s one thing to be compliant with legislation, and the POPI Act another not care for everyone involved or interacting with your product or industry.
“Huge data is the driver of the 4th industrial revolution, making data a valuable currency in today’s digital society. Yet the only people who benefit from this valuable currency is the organisations selling or buying the data and not the people who own it.
That’s why the trust economy is essential and is a priority of ours at Dots Africa. We’re looking out for the people who own the data and are being “used” for it. ”
The trust economy ensures that everyone benefits from and that it creates *a value chain. The impact of technology
Due to the rise of dependence on technology, it has come with adverse effects. The increase in technology is also driving the need for the trust economy.
We enjoy the convenience that it comes with, but for criminals, they enjoy the vulnerability of it all.
Wikipedia explains cybercrimes as:
“Offences that are committed against individuals or groups of individuals with a criminal motive to intentionally harm the reputation of the victim or cause physical or mental harm, or loss, to the victim directly or indirectly, using modern telecommunication networks such as Internet (networks including chat rooms, emails, notice boards and groups) and mobile phones (Bluetooth/SMS/MMS)”. Cybercrime may threaten a person or a nation’s security and financial health.
Cybercrimes are common, and when you feel you’ve got your head wrapped around one tactic, another one comes about and outsmarts the general public.
But cybercrimes aren’t the only thing we have to worry about when it comes to the dangers that come with technology; there’s also phishing and identity theft.
Phishing is a popular form of cybercrime, and its popularity is due to phishing tools are low cost and widespread.
“Phishing is a cyber attack that uses disguised email as a weapon. CSO online describes phishing as “The goal is to trick the email recipient into believing that the message is something they want or need — a request from their bank, for instance, or a note from someone in their company — and to click a link or download an attachment.”
Read more about phishing and identity theft on our article 3 UndemandingWays to Protect Yourself Against Identity Theft.
It’s undeniable the effects of technology cause online interactions not to be the safest; Users are preyed on for their information.
Less Product More Relationship
The shit of focus from product to relationship is also one of the most significant factors why there’s more of a need for the trust economy.
Over the years, the product has been the main focus and as times change other factors accompany it, but the main point would be to push the product no matter what.
Push the product no matter what, means firstly place the needs of the business first and whether or not the outsourcing of the product is ethical or not is not important.
The diagram shows how we eventually got to the point of Relationship Centric. Relationship-centric forces us to be in meaningful partnerships that are not one-sided but serve all those involved.
The partnership may be between organisations, but the organisations or people who are using the product also need to be considered, their needs must be known.
The way people are interacting with businesses has changed, and the old ways are never coming back, that’s a fact!
People are looking to us to provide four things
- Consistent improvements
Gone are the days where clients/customers are patient to tolerate whatever is given to them. The above do much more than render a pleasant experience; they build trust.
No sector is safe; every industry is undergoing change, which means re-invention is the only option. Place relationships and trust first, and as cliche it may sound, the product will sell itself.
“In the last 15 years, 52% of the fortune 500 companies have disappeared.”
The companies that were able to survive the cruel hand of extinction understood that how people interact with their product is valuable but most importantly, who is this person and what do they need?
Placing value in the relationship with the person and building a product that works for them and is at their service is critical.
Where Does Dots Africa Fit In?
We’ve known from the very beginning that the relationships we commit to or much more valuable than being a key industry player.
If we did not build a platform that puts trust at the forefront than down the line, we’d lose all the partnerships and client base we’ve worked so hard for.
How do we handle sensitive data and not care to cater to build a safer, innovative and straightforward environment?
Dots360 is our solution
Dots360 is our solution. The platform is carefully designed to serve everyone and anyone efficiently.
The platform provides the four key elements that see-through businesses and makes them stand out and last.
The platform is straightforward and easy to use, from the signup and performing of checks.
Our platform offers a unique experience. Its efficiency and transparency results in a pleasant experience.
We understand that not every business is the same, and their needs differ. We personalize!
This is our favourite; we know that steady enhancements are essential, especially in the industry we’re in. We refuse to leave it the way we found but promise to make it better and safer.
Dots360 is not only a platform that caters to your background screening and risk mitigation needs.
It is actively contributing to the trust economy. Every feature and upgrade is made with all our partners in mind and the people who are being screened.
Data is valuable, and we will not allow for it only to benefit those with money in their pockets.
We want it to help the graduates, unemployed and ordinary citizens that are approached by institutions to leech them of their most valuable asset in the digital world.
We’re aware that the sooner the trust economy is part of everyone’s agenda, the better it will be for the industry and world.
Having a value chain that connects all involved and gives them a great experience is a matter of urgency.